Customer Service
Customer Service at AIRLIFT (VIETNAM)
Customer service is a key factor for every business. How you care for your customers determines the future of your business relationships.
In logistics, customer service plays an equally vital role. Given the complexity of the industry, you need a dedicated partner who shares your goals and is committed to your success.
That’s exactly what AIRLIFT VIETNAM customer service delivers.
Customer satisfaction is always our top priority. We constantly innovate to serve you better and exceed expectations.
We offer reliable support, with prompt answers to your questions about shipment status, legal documents, and more — through our 24/7 hotline.
Each customer is assigned a dedicated logistics expert as a single point of contact, ensuring smooth operations.
These experts also offer consultations and updates on new trends, helping you make informed decisions and optimize costs.
We provide regular reports on shipment status and inventory upon request.
Additionally, we are always open to feedback and see it as the foundation of sustainable growth.
In summary, our customer service stands out with:
- Reliable 24/7 support hotline
- Dedicated logistics expert for each client
- Consulting to support accurate decision-making
- Timely shipment and inventory updates
- A channel for you to submit feedback and suggestions
What makes AIRLIFT (VIETNAM)different?
AIRLIFT (VIETNAM) is a member of AIRLIFT USA Inc., a global logistics corporation specializing in providing flexible supply chain management solutions tailored to the specifics of each industry. We build and maintain an international transport network with close connections to reputable airlines, shipping lines, and domestic carriers worldwide—ready to deploy multimodal forwarding solutions to any destination.
With a team of over 500 logistics experts operating continuously across the globe, AIRLIFT offers you fast, accurate, and efficient transportation solutions at the most optimal cost. Whether you are a small to medium-sized enterprise or a multinational corporation, we stand by you with a commitment to providing safe, timely, and sustainable logistics services—helping your supply chain operate seamlessly and remain flexible in the face of any fluctuation.
Comprehensive Solutions
From express delivery, warehousing, and cross-border e-commerce to customized services tailored to your needs.
Personalized Experience
We continuously innovate to design unique shipping solutions that perfectly fit each client.
Streamlined Operations
Ensuring 20% faster order processing and a 98.9% on-time delivery rate.
Advanced Technology
Cost Optimization
Transparent Policies
Connect with AIRLIFT (VIETNAM)
AIRLIFT (VIETNAM) thanks you for submitting your request. As soon as it is received, our team will quickly get in touch to provide consultation and answer any questions you may have.
AIRLIFT (VIETNAM) is committed to delivering the most optimized solutions so you can feel confident throughout every journey.
AIRLIFT (VIETNAM) Office
Bitexco Financial Tower, 2 Hai Trieu Street, Ben Nghe Ward,
District 1, Ho Chi Minh City, Vietnam
AIRLIFT (USA) Office
11099 S.La Cienega Blvd Suite 151 Los Angeles, CA 90045
1-877-7-AIRLIFT, 1-877-724-7543